24/7 Reception & Qualification
Inbound AI Calling That Delivers Instant Resolution
Provide immediate, human-sounding telephone assistance to your customers at any hour with automated CRM logging.
Zero Wait Times
Instant Answers Without Hold Music
Empower your business to answer hundreds of inbound calls simultaneously. Inbound AI Voice Agents verify customer identity, answer complex support questions using connected knowledge bases, and capture lead details directly into the CRM.
- Automated caller intent classification and instant FAQ resolution
- Warm transfers to human specialists with call context preservation
- Real-time webhook notification dispatch into your internal workflows
Inbound Telephony Flow
1. PSTN Inbound Webhook Received → HTTP POST /api/webhooks/telephony/plivo
2. XML Response Dispatched → <Stream> Media Bridge + <Record>
3. AI Voice Agent Answers → "Hello! Thank you for calling ZippyEra..."
4. Transcript & Lead Saved → CRM Lead Updated