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Platform Features Catalog

The Complete Enterprise Voice AI Architecture

Engineered from the ground up for high reliability, carrier compliance, and sub-50ms transcode latency.

AI Voice Agents

Deploy multi-turn conversational agents with custom personality traits, knowledge grounding, and real-time objection handling.

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Outbound Campaigns

Automate high-throughput outbound dialing with scheduled time windows, ring timeouts, and intelligent retry logic.

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Inbound AI Calling

Intelligent 24/7 inbound voice reception, caller qualification, automated issue resolution, and human handoff.

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Voice Studio & Cloning

Consent-verified voice cloning, sample previewing, custom library prompt storage, and carrier audio normalization.

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Excel / CSV Batch Calling

Upload Excel contact spreadsheets, validate phone numbers, map dynamic variables, and launch scalable calling runs.

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CRM & Lead Pipeline

Track contacts, manage custom sales stages, automatically record post-call summaries, and schedule task follow-ups.

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Call Analytics & Costs

Real-time analytics for answer rates, call durations, carrier line costs, agent performance, and transcript inspection.

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Secure Recordings

Carrier-ingested call recordings with HMAC signed temporary streaming URLs, RFC 7233 byte-range support, and tenant isolation.

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Provider Integrations

Certified carrier gateways with Plivo and Vobiz, alongside ElevenLabs, Cartesia, and OpenAI AI speech backends.

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