Did you know 75% of resumes never get seen by HR or a hiring manager? All the hard work you put into your resume could land it right in the trash. So what’s the secret to keeping that from happening?

It all can come down to formatting, content, and keywords. And if your resume doesn’t check all the boxes, there is a very good chance that no one will see it, which is why you aren’t getting interviews.

TopResume is a leading resume writing service with nearly 10 years of experience. They promise to help you land more interviews, but is it worth it? Check out my TopResume writing service review below.

What Is TopResume?

TopResume is a top professional resume writing service. They have an extensive network of writers, certified career coaches, former and current hiring managers, HR professionals, recruiters, and professionals with specialized experience in over 65 industries. They will tailor your resume to beat the competition and ensure your resume gets reviewed so you can find your dream job.

Over the years, most employers have turned to Applicant Tracking Systems (ATS) that weed out resumes that don’t fit the parameters they set to screen matches to a job description. This means the resume you spent numerous hours creating may get completely ignored.

TopResume has helped over a million job seekers reduce that risk by providing expert resume-writing services and career advice — with the end goal to keep your resume out of the trash and, instead, land you that highly sought-after interview.

How TopResume Works

TopResume offers two ways to get help with your resume:

1. You can get a quick, free analysis with DIY steps to improve your resume on your own.
2. Or they offer four levels of personalized support to fit every budget.

If you want to try the first option, just upload your resume and read the feedback. You can decide whether to make the changes yourself or if professional support is the better option. There’s a 48-hour turnaround time, too, which is fast!

If you want more personalized support, you can take the next step, choose one of their pricing options, and get going.

Here’s how:

• Complete a questionnaire: TopResume has a robust introductory questionnaire that helps your writer get to know you, your career path, and your goals. If you have a resume already built, you can upload it with your questionnaire so your writer has even more insight about you and your career.
• Get matched: TopResume matches you with an expert writer after you complete the questionnaire. This is who you’ll work with to finalize your resume. You can trust that the expert they provide has experience in your industry.
• Review the first draft: Your writer will get to work creating your first draft. You usually receive this draft within a week and have another week to review it and request edits. Leaving comments is as simple as putting them right on the document for your writer to review.
• Finalize the resume: You can have up to two rounds of edits, and then you will receive your final resume and can start scheduling those interviews!

Signing Up and Getting Started

Signing up is as easy as choosing your TopResume pricing package and providing the necessary information. The initial questionnaire should only take a few minutes, so don’t let it scare you!

Pricing and Fees

A big part of getting started with TopResume is choosing the right package. As I said earlier, they offer a free review of your resume, and then you can DIY the changes if you think you can make it work.

However, if you want a more thorough review, analysis, and finalization, you can choose from one of their packages.

TopResume Package Options:

• Starter ($149): Includes a professionally written resume that’s keyword-optimized to get through ATS. The resume will be attractively formatted with content that catches employers’ attention. It also includes a 30-day subscription to Career.io, an all-in-one career platform for every stage of your job search and career journey.
• Premium ($219): Includes everything in the Starter package, a customized cover letter, and a 60-day interview guarantee. You’ll have 2x the interviews with your new resume within 60 days; if not, they will redo your resume for free.
• Ultimate ($349): Includes everything from the Starter and Premium packages, plus access to an executive writer (top 10% of the TopResume staff) and it also includes a LinkedIn profile makeover.
• Elite Executive Priority ($699): Includes everything from the above packages, plus access to an expert writer from the top 1% of the TopResume staff, a 2-day turnaround, and two interview prep sessions.

Security

TopResume is serious about security, using a professional firewall to prevent unwanted access to their system. They also take steps to ensure the privacy of your information and prevent misuse, alteration, or loss of your resume.

Customer Service

Most communication with TopResume is online, but if you need to speak to someone about the pricing, packages, or other problems, you can contact them by phone from 9 AM to 6 PM ET, Monday to Friday, or via email. Questions about your resume, however, should go to your dedicated writer.

Customer Reviews

Customers seem pretty happy with the results from TopResume. On TrustPilot, TopResume has a 4.0-star review, and with reviews like this, it’s no surprise.

Resume Life Saver for Recent Graduate

My writer was very helpful answering questions and in getting new edits back to me. I felt that my opinions were taken into consideration for what was included in the documents. The formatting was very good and everything looked professional. I went from having a bare bones resume to a full useable one along with a cover letter and linkedIn overhaul in just 7 days. I was busy with finishing my last semester of school and didn’t have time to fiddle with documents. My first draft that came back was almost perfect right from the start, requiring little time on my part to edit. Definitely worth the money.

TopResume also has success stories on its website, including Casey’s story. If you’re interested, check out her resume both before and after she hired TopResume.

Casey Cardoza

Casey had been working in the nonprofit world for a little over ten years and wanted to move into the financial services industry. She was eager to use her budget management experience in a different field but needed to figure out how to play up her transferable skills in a way that would attract employers. Plus, Casey was admittedly not great at self-promotion in general. Casey bought TopResume’s Premium Career Evolution package and was paired with resume writer Gemma.

Gemma helped Casey determine and highlight the job skills that would be most valuable in her target field; she then optimized the new resume with the right keywords to make sure Casey’s resume would pass the employer’s recruiting software and get in front of hiring managers.

Pros and Cons

Spending money on your resume may seem scary, especially if you’re currently in between jobs, but it can be one of the best investments you make for both yourself and your career. Here are some pros and cons of using TopResume.

Pros

• Option for free review: If you just want to see what TopResume is all about or test your resume, you can upload your resume for free and get feedback within 48 hours. This won’t change anything on your resume unless you make the changes, but it’s a great way to see where you stand.
• More interviews: TopResume offers a 60-day guarantee. If you don’t have at least twice the number of interviews you had before you hired them, they’ll rewrite your resume for free again.
• Find a job faster: Surveyed applicants who used TopResume’s paid services claim they were able to find a job within three months of using TopResume’s services.

Cons

• Must like email communication: All communication is via email with TopResume. It may not be a good fit if you don’t enjoy communication that way.
• Phone consults cost money: If you do better talking to a professional on the phone, you must pay for a 30-minute phone consult.

Alternatives to TopResume

TopResume isn’t the only option available to help you improve your resume. Here are a couple of alternatives to use for comparison.

ZipJob

ZipJob is a resume service that matches you with a writer who uses your career goals to craft a resume with you. It offers four tiers of service. Unlike TopResume, its most basic package only provides a resume. Its higher-paid packages offer perks like a cover letter, a LinkedIn profile update, and a 60-day interview guarantee.

Resume.io

Resume.io uses AI support to help you build your resume on your own. You can choose from over 25 templates, fill in your details, and let Resume.io help generate your resume and cover letter. The free plan offers resume and cover letter building with a .TXT download, and with the paid versions, you’ll unlock premium templates and unlimited downloads in .DOC and .PDF format.