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Enterprise Conversational Telephony Engine

Turn Every Conversation Into an Opportunity
With AI Voice Automation.

Automate customer conversations, high-throughput outbound campaigns, inbound lead qualification, and business telephony with human-grade conversational voice AI.

https://app.zippyera.com/telephony/control-center
Media Bridge 8080 : ONLINE
Active Concurrent Calls
14 Peak 50
Answer & Connected Rate
86.4% +4.2%
Speech Transcoding Latency
48ms μ-law ↔ PCM16
AI Persona Accuracy
98.7% Multi-Turn
Live Voice Session Telemetry (Illustrative Stream) Carrier Streaming
[CALL-784] +91 9781662686 ← Outbound Lead Qualification AI ACTIVE (2m 14s)
[CALL-783] +91 9876543210 → Inbound Customer Support CONNECTED (1m 05s)
[CALL-782] +91 8031730370 ← Appointment Confirmation COMPLETED (Recording Saved)
Verified Carrier Telephony & AI Speech Infrastructure
ElevenLabs Conversational AI
Plivo Voice Telephony Gateway
Vobiz Telephony / SIP
Cartesia Sonic Speech Engine
OpenAI Intelligence Models
Platform Capabilities

Built for High-Performance Enterprise Calling

Everything your organization needs to orchestrate, execute, and monitor intelligent conversational telephony at scale.

Intelligent AI Voice Agents

Deploy multi-turn conversational agents with custom personality traits, knowledge base grounding, dynamic variables, and automatic objection handling.

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High-Throughput Outbound Campaigns

Upload Excel or CSV contact lists, configure ring timeouts, schedule calling windows, and launch hundreds of calls with automated retry policies.

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Inbound AI Call Handling

Receive incoming calls with intelligent IVR routing, instant inquiry resolution, and seamless transfer to human agents when complex escalations occur.

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Voice Studio & Cloning

Calibrate custom voice profiles, perform consent-verified voice cloning, upload custom audio prompts, and preview synthesized audio in studio quality.

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Secure Call Recordings

Full session carrier recording with dual-channel audio storage, signed temporary streaming URLs, RFC 7233 byte-range playback, and tenant segregation.

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CRM & Action Center

Track leads through custom pipeline stages, log automated call notes, schedule follow-up reminders, and trigger workflow automations automatically.

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Seamless Onboarding

How It Works in 4 Steps

Get from registration to launching intelligent voice calls in minutes.

01

Create Account

Register your organization, select your initial plan tier, and establish your isolated workspace.

02

Configure AI Agent

Define prompt instructions, conversation goals, multi-turn objection responses, and knowledge base docs.

03

Connect Providers

Configure your ElevenLabs voice key and Plivo telephony numbers with automated health diagnostics.

04

Launch & Monitor

Dispatch calls via Quick Call or batch Excel campaigns with live status streaming and recording ingestion.

* Note: Live PSTN calls require valid provider credentials, regulatory authorization, and available account balance.
Transparent Commercial Plans

Plans Designed to Scale With Your Volume

Choose the plan that fits your conversation volume. Upgrade, downgrade, or customize anytime.

Monthly
Monthly
Annual (Save 17%)
Annual

Starter Tier

Ideal for early-stage organizations and pilot AI phone campaigns.

$199 / month
Includes 1,000 mins • 2 concurrent calls
Choose Starter Tier
  • Up to 3 AI Agents
  • 2 Concurrent Calling Channels
  • 30-Day Audio Recording Retention
  • Quick Calls & Excel Batch Campaigns
  • Lead CRM & Call Analytics

Enterprise Sovereign Tier

Enterprise-grade telecom infrastructure with dedicated WSS bridges and custom rate limits.

$1,000 / month
Includes 15,000 mins • 50 concurrent calls
Choose Enterprise Sovereign Tier
  • Up to 50 AI Agents
  • 50 Concurrent Calling Channels
  • 30-Day Audio Recording Retention
  • Quick Calls & Excel Batch Campaigns
  • Lead CRM & Call Analytics

Carrier Wholesale / Custom

High-throughput wholesale trunking with direct SIP interconnects.

$3,499 / month
Includes 50,000 mins • 200 concurrent calls
Choose Carrier Wholesale / Custom
  • Up to 200 AI Agents
  • 200 Concurrent Calling Channels
  • 30-Day Audio Recording Retention
  • Quick Calls & Excel Batch Campaigns
  • Lead CRM & Call Analytics
View Detailed Feature Comparison Matrix →
Frequently Asked Questions

Everything You Need to Know

Clear answers regarding telephony setup, provider credentials, recording retention, and billing.

How does the AI Calling Command Center connect to phone lines? ▼
The platform bridges AI intelligence models (ElevenLabs) to certified carrier telephony networks (Plivo, Vobiz) using high-performance WebSocket media bridges. Audio is dynamically transcoded in real time between PSTN standard 8kHz μ-law and 16kHz PCM audio with ultra-low latency.
Do I need my own carrier or ElevenLabs API keys? ▼
Yes. Each tenant workspace operates in an isolated environment where you can connect your own API keys (BYOK - Bring Your Own Key) or utilize platform-managed gateways depending on your subscription tier.
What languages and accents are supported? ▼
We natively support English (with US, UK, and Indian accents) and Hindi, alongside multilingual ElevenLabs Turbo models supporting over 29 languages. Voice studio templates and prompt calibration ensure native pronunciation.
How are call recordings stored and secured? ▼
All carrier recordings are saved in private, encrypted disk storage isolated by tenant ID. Recordings are never publicly accessible; access requires HMAC-signed temporary URLs that automatically expire.
Can I import contacts from Excel for bulk campaigns? ▼
Yes. The Quick Campaign module includes an Excel Calling feature that lets you upload `.xlsx` or `.csv` files, map recipient names and phone numbers, configure calling intervals, and launch campaigns with automated retry logic.
Can I upgrade, downgrade, or cancel my plan anytime? ▼
Yes. You can change your plan or billing interval directly inside the Tenant Billing Hub. Invoices and quota adjustments are applied immediately using server-authoritative calculations.

Ready to Make Your Business Conversations Smarter?

Deploy your first AI voice agent in minutes. Experience human-quality automated conversations with zero latency.

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