PrettyLittleThing feels customer heat as it starts charging for returns
PrettyLittleThing (PLT) has been hit by a backlash from customers after the fashion retailer began charging for all product returns. PLT The brand, owned by Boohoo Group, introduced a £1.99 fee on 3 June as it moved in line with other retailers such as Zara, H&M, New Look, Oh Polly, Boohoo’s Debenhams and more, in [...]read morePrettyLittleThing feels customer heat as it starts charging for returns