John Lewis boss Ruis aims to increase shop floor staff
In a bid to improve staff visibility within its fashion department, John Lewis plans to charge third-party brands a lower rate of commission in exchange for providing more staff to work in their concessions. John Lewis The retailer’s new executive director, Peter Ruis, wants to usher in a “Selfridges-style” approach of highly attentive customer service [...]read moreJohn Lewis boss Ruis aims to increase shop floor staff