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Banking / Financial Services Jobs
Customer Relationship Executive Full Time
Work on the tickets assigned by quality analyst
Addressing tickets resolved & closed in timely manner with proper resolution
Responsible end-to-end status of the ticket and eventually in quality customer service
Understanding the client queries and responds through mail effectively
respond to client queries and issues about AMU , portfolio management , client database , software quires , add on services
Individually responsible for all Pending status
Maintaining tickets record , MIS reports and individual performance reports.