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Answer telephone, screen and direct calls.
Take and relay messages provide information to callers.
Greet persons entering organization direct persons to correct destination.
Deal with queries from the public and customers.
Ensures knowledge of staff movements in and out of organization.
Prepare letters and documents.
Receive and sort mail and deliveries.
Schedule appointments.
Maintain appointment diary either manually or electronically.
Organize meetings.
Tidy and maintain the reception area
Tagged as: front office/receptionist
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