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Client Relationship Executive Full Time
As a Customer Service Partner, a typical day might include the following – Congratulate a customer on winning industry recognition.
– Call a customer located in Europe and walk her through new features on our Platform. – Offer a New Canadian customer an advice on how they can get results faster by providing all the needed details while placing the orders. – Send a customer direction on how they can view the status of an orders using portal – Iron out a billing issue for a American customer
– Chat with Neeyamo’s software development team about how a new feature in the platform can improve customer experience – Have a call with an Indian Retail Giant and understand their pain areas in current package that we offer them. – Create an analytics report that gives insight about what kind of issues our customers have faced this month.
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