CUSTOMER SERVICE ASSOCIATE IV – French Full Time

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.

Job Overview
TE Connectivity’s Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. They take and process transactions via phone, internet and correspondence from customers and representatives and respond to inquiries about TE s products or services. They may promote and sell our company’s products or services as well as investigate and resolve customer complaints. A key area of focus is to develop strong business relationships via TE’s Extraordinary Customer Experience strategy.
Responsibilities:
Extraordinaire Customer Experience (ECE) and Customer touch point

Satisfaction Management
Customer Relationship & Satisfaction
Manage Service Delivery Process / Execution
Manage Interfaces & Build Service Culture

Tagged as: customer experience, customer relations, insurance