PremiumWalk-in Drive | Gold Appraiser & CCE Full Time

Job Description
India Infoline Finance Ltd. is hiringGold Appraiser & Customer Care Executiveprofile.

Job Location: Across Punjab & Haryana

Job Description –

Gold Appraiser:

1. To ensure 100% right valuation – capturing right cartage, proper stone deduction etc.
2. Adhering to high ethical standards and comply with all the laid down processes / policies – KYC adherence, maintaining all important registers etc.
3. To provide high quality customer service, prompt resolution of queries pre & post loan disbursal.
4. Supporting branch staff in business development activities & helping to achieve branch targets.

Customer Care Executive:

1. Attending Walk-in Customers & resolve product related queries.
2. Adherence to the administrative process & policies of the organization is a must.
3. Ability to understand needs & interests of the customers and cater to the same.
4. To guide & provide the customers with all the required information about loans & schemes.
5. Should be able to solve the queries of the customers as well as handling the customers in a cooperative & efficient way.

Tagged as: banking, banking operations, business development, cross selling, customer acquisition, customer care, customer relationship, customer service, customer support, financial services, gold, sales