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Education / Training Jobs
Counsellor – Australia Full Time
We are setting out to be the world’s leading platform and connected international student community through building tons of new products to put our customers at the heart of everything we do.
If you share our passion in helping people to pursue their dreams through education and thrive in an innovative agile digital culture then come and join us as we undergo our digital revolution.
POSITION PURPOSE
To provide professional and quality counselling service that exceeds customer and client expectations To achieve student invoice target by intake and assigned destination Support execution of the destination wise activity calendars to deliver pipeline leads and conversion targets by intake. Build strong client support through 100% compliance of application processes. Be a productive and effective member of office team and support OM through exhibiting a collaborative operating style thereby building team spirit.
RESPONSIBILITIES
Achieve targets for Leads , Applications , Finalizations by intake.
Multi Destination client satisfaction ratings at office level
Be certified as a counsellor for assigned destinations ( pass test every year)
WHAT WE’RE LOOKING FOR
Strong knowledge of destination and local education systems
2 – 3 year counselling experience preferably in the education industry
Ability to multitask under pressure and meet deadlines
Visible orientation towards having high quality service as integral part of work ethics
Computer skills including , Word , Excel
Fluent in English – written and verbal
WORKING AT IDP,