Recruitment is Going on in Banking Sector for the post of Operation Manager, Phone Banking Off
Duties and Resonsibilities:
1.Provides technical expertise for specific State Farm Bank products and services.
2. Supports customers, agents, employees, and other business partners by using specialized knowledge
3.Provides technical and workflow assistance to first-line supervisor by coordinating unit workflow and assisting in the scheduling of activation,
4. maintenance, and accounting activities
5. Processes and/or routes transactions, requests, and inquiries.
6. Serves as a resource for questions from the processing and response center areas
7. Uses computer and telecommunications systems to process transactions, respond to inquiries, troubleshoot, and fulfill requests for information
8. Incorporates knowledge of State Farm Bank products and industry regulations and standards into business processes
Expert in navigating all State Farm Bank software, computer systems, and other resources.
9.Responsible to coordinate with management and complete a variety of operational tasks, projects and reports to support the department needs.
10. Must be able to work independently to complete complex tasks and handle sensitive data/situations appropriately.
11. Prepare reports, records statistics regarding operations, personnel changes etc. to ensure employees receive accurate and consistent information.
12. May administer various programs, projects, and/or processes specific to Bank Operations.
FRESHER AND EXPERIENCED CANDIDATES BOTH CAN APPLY
Job location= Nearby location, Pan India level
Fresher salary-2.5 lac to 6 lac
Experienced salary depended upon interview and hike in between 30% to 55% from the last salary.
For further query contact on this number between 10 am to 5:30 pm Monday to Saturday.