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Responsible for Customer welcome process, Receivable Management, Communication and Engagement .
Mapping clients requirements & providing them best products/solutions, identifying prospective clients, generating business/references from existing clientele.
Managing a team to ensure collections / receivables are as per company norms .
Post sales, follow-up with customers for completion of all documentation formalities .
Follow-up with customers for stage-wise Follow-up with customers for registration .
Attend to all customer related queries / complaints / suggestions
Oversee customer support team.
Tagged as: customer service (domestic)
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