To take care of inbound calls and taking messages, fixing appointments, transferring calls to concerned person.
Responsible for doing outbound calls (Bundle Calling) to the clients as per the instructions / targets allotted.
Should take up Hair Treatments as and when required / instructed incase of exigency and emergency requirement.
To be responsible for Product Explanation and Upselling.
To give appointments for follow up, TST, PBT and Carefree
To be responsible for Bill making, if required.
To be responsible for Handling customer Complaints and Queries
To manage the courier register
Greeting the guest, asking for refreshment.