Hiring FRESHERS – Only Male Candidates – Field Network Engineer – Chennai Full Time

Job Description
Greetings From ACT Corp !!
We are hiring for the role of “Trainee – Field Network Engineer”. Interested candidates may send in their updated resume for the rounds of discussion.
HR – Prithvi – podili.prithviraj@roi.actcorp.in
Position Name – Trainee
Training Venue – Any of our Offices in Chennai (MRC Nagar, T-nagar, Pallikaranai)
Duration – 15-30 Days
Nature of Job – field Network Engineer.
Qualification – Graduate /Diploma / Polytechnic and ITI holder in any discipline
Other courses (not mandatory) – Decent knowledge on Networking
Language Preference – Tamil & English
Two-wheeler – Must at the time of joining & during Training
Documents to be available at the time of interview – Driving License/LLR, PAN Card/PAN acknowledgement, Adhar,10th , 12th mark list, highest qualification certificates
Documents to be available at the time of joining (originals) – Driving License/LLR, PAN Card/PAN acknowledgement, Adhar,10th , 12th mark list, highest qualification certificates
Purpose of the role –
Responsible for 100% customer Service and maintenance of network element on field in the designated area.
Role Description –
Key Responsibilities:
Assume overall responsibility for ensuring 99.99% Customer Uptime
Ensure that the switches in the network are maintained as per norms
Ensure support for timely connectivity for all the cross functional teams
Maintain the network database and submit the required report to the reporting manager on regular intervals
Attend customer complaints on field and give quality resolution within the TAT
Provide timely resolution of technical complaints through analysis/ trouble shooting
Monitor NMS through relevant application and take appropriate action based on the event
Analyze repeat complaints and ensure implementation of corrective measures through escalations if required
100% compliance on safety and cardinal rules
Responsible for process adherence
structured feedback to management to provide permanent solutions to improve service level.
Key Result Areas –
This position plays a critical role in driving operational efficiency through management of material and time consumption, quality adherence and brining in areas of improvement for process betterment in the organization.
Recruitment Specifications –
Education
Graduate/Diploma/ITI holder in discipline
Hardware & Networking, MCSE and CCNA preferred.
Other details
Department:Service / Installation / RepairIndustry:Telecom / ISPSkills:field work, network engineering, field engineering, ccna, customer service, customer support, query resolution, hardware networking, mcseEducationDiploma Graduation
Recruiter detailsCompany Name: Atria Convergence Technologies LimitedCompany Description:
ATRIA CONVERGENCE TECHNOLOGIES PVT LTD is a India’s largest ISP provider . Leading broadband company . Based out of Bangalore , Hyderabad, Delhi, Andhra Pradesh and all other major cities .
ACT (Atria Convergence Technologies Ltd.) was born out of a vision to become the most admired in-home entertainment, education, and interactive services provider in India.