WordPress Development at Your Fingertips with Codeable
To be informed that a problem can’t be solved does not leave one with a great impression of the current state of business. Consider the following scenario: which would you rather hear?
– “I’m sorry, we can’t help with that. You’ll need to hire a developer.”
– “Your request is a bit outside our support expertise. No worries, though! We have an awesome partner, Codeable, who’s fantastic at handling these kinds of projects.
The first response leaves us grappling with what to do next. It opens the door to finding a new hosting provider with a different service offering or expertise, and closes the door for follow-ups with future projects. The second option offers a simple, more immediate solution to a problem that does allow for a positive follow-up to retain a customer going forward.
In short, the Codeable integration allows hosting providers to offer new solutions to overcome obstacles without increasing the internal level of service. It’s a true win/win situation for both the hosting service and the clients’ needs.