Guest Relationship Executive

Guest Relationship Executive

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Position – Guest Relation Executive

Experience- Fresher can also apply

Education- Graduation and Above

Minimum Height 160 cms and weight proportionate

Salary Upto 35,000/- per month + Accommodation (Except Delhi) + Duty meal

Location – Delhi, Mumbai, Kolkata, Chennai, Bangalore, Hyderabad and Many more

Job Responsibility

Meets and greet all guests upon arrival and departure.

Escorts VIP guests to their allocated room and explain the facilities and room features.

Maintains regular contacts with the guests.

Obtains guest feedback on their stay in the hotel. If complaints, takes immediate actions to remedy solutions.

Records daily activities and complaints in the guest relations logbook and informs the respective department heads for immediate actions.

Assists all guests utilizing the Executive Lounge.

Works closely with the Food and Beverages team specially Room Service Team and Executive Lounge Team.

Promote all our outlets and any special promotions going on

Telephone: 9023939262